Network Support & IT Project Management
Networks Connect Inc. the complete network support solution. There are many small to medium sized companies out there that simply cannot afford to have the expertise in house to properly take care of their networking investment. Networks Connect Inc. provides this kind of part time expertise that you will need. Networks Connect Inc. provides maintenance agreements for basic computer maintenance, network server maintenance, and local/wide area network maintenance.
The network maintenance contract for your network can include network setup and configuration, file and printer access, Internet configuration and support, and general network support to maintain the network as it is currently configured in good working condition. Networks Connect will also work with any industry specific application vendors to resolve any problems related to the network or applications that we support for you.
Our services include an extensive preventative maintenance component that allows us to actively manage each network to avoid failures and outages before they occur. Networks Connect Inc. will provide a detailed evaluation of network performance. This examination will include evaluation of all network components, examination of log files and vital statistics, and a general health check to assess overall network performance. In addition, Networks Connect Inc. will maintain documentation of all network devices, network diagrams, and network documentation to help us provide quick resolution to problems that might occur. Networks Connect Inc. also provides remote support for our Network Support Contracts. This enables our highly experienced support technitian’s to remotely log into your network and diagnose your problem more quickly so you incur less downtime.
Networks Connect Inc. will also provide general consulting services to advise and recommend various technology strategies to management. This will include recommendations on critical software and hardware upgrades, meeting with appropriate staff to determine general computer needs, and assistance with staff training and technology implementation issues.